Ray Hrdlicka – Host – Attorneys.Media
Test spanish version – “It seems strange to me because the insured is the owner of the house. The house burns down. But it’s their own insurance company. Why do they need an attorney, in the first place, when it’s their own insurance company?”
Spencer Freeman – Fire-Loss Attorney – Pierce County, WA
“Well, what’s true is that those insurance companies owe their policyholders a fiduciary duty. But that doesn’t mean they are going to honor that duty, or they’re going to honor that duty in the ways that we think they should. Oftentimes, insurance companies will devalue claims, will underestimate how much it cost to rebuild, or underestimate the value of the contents of the house, and offer the homeowner substantially less money than it’s really worth, than the claim is really worth. And if you don’t know, if you’re an unsuspecting homeowner…how do you know? Only the people that have experience in those types of cases really know.”